# Activate the license with your key

After buying, paste the key in Settings › License and click Activate. The key arrives by email and stays in your account.

> NWK Live Production · https://nwkglobal.com/help/activate-your-license/ · Setor 360 Tecnologia e Eventos Ltda (CNPJ 68.185.118/0001-75)

## Step by step

1. Open “⚙ Settings” and the “License” tab.
2. Under “ACTIVATE WITH KEY”, paste the key (format NWK-XXXX-XXXX-XXXX-XXXX).
3. Click “Activate”, with the computer connected to the internet.
4. Check that “✓ License active” appears.


## Where your key is
The key arrives in the purchase email and also stays in your account, at nwkglobal.com/conta. In the account, the Copy button copies the key.



## What the License tab shows
With the license active, it shows the customer, the license type and the date:

- Subscription · valid until the end date of the paid period.
- One-time purchase · updates until the date updates end.
- This computer: the name of this computer and the license confirmation over the internet, which happens every time the program opens.


## If it doesn't activate
MessageWhat to doNo connection to the NWK server.Check the internet and try again.This license is already active on the maximum number of computers.Release a computer in your account. See [how many computers](https://nwkglobal.com/help/license-on-another-computer/).The Activate button is grayed out.Check that the key is complete, in the format NWK-XXXX-XXXX-XXXX-XXXX.

## Without a license
Without a license, NWK opens and shows everything, but it doesn't stream, doesn't record, and the Audio Operator doesn't connect over the internet.